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Frequently Asked Questions
Our products are crafted from high-quality materials such as natural rattan, premium leather (including PU leather), and intricately woven fabrics. Each material is chosen for durability and aesthetic appeal.
We offer a 7-day return policy, meaning you have 7 days after receiving your item to request a return.
To request for a return, please reach out to support by submitting your request via "contact us" form or via Chat box. A member of our support staff shall respond as soon as possible.
We use third-party payment processing services to process all credit/debit card payment transactions. These payment intermediaries are PCI-compliant, which is the most stringent level of certification standard that ensures all cardholders’ data is stored, processed, and transmitted securely by using the industry-standard encryption technology.